Services

Digital Learning

New Offers

Content Strategy

Leadership Coaching

 

 I work with entrepreneurs, established businesses, and change leaders.

 

 

Digital learning

Organizations of all sizes can expand their presence, engagement and impact through custom learning experiences. I have the expertise to make your life easier and the outcome more impactful. I can help with:

  • Establishing strategy and purpose

  • Identifying learning audiences

  • Assessing current assets and capabilities

  • Developing digital curriculum 

  • Designing for inclusion and community

  • Creating marketing programs for acquisition and retention

  • Shaping near-term business objectives and long-term impact

  • Designing and building your organization and talent

  • Finding sustainable ways to scale

 

 

New offers

Having an idea about what the market needs is easy. Getting to product-market fit is hard. I have decades of experience bringing early-stage concepts to success in market. I can help with:

  • Product strategy

  • Design research and uncovering customer needs

  • Agile prototyping and testing 

  • Laying out a roadmap

  • Identifying key performance indicators and OKRs

  • Organizational design and hiring strategy 

  • Internal and external stakeholder management approaches

 

 

Content strategy

Powerful content is critical for reaching, attracting and engaging your customers. With my guidance, you’ll find bold new messages and ways to scale and simplify your content marketing. I can help with:

  • Identifying thought leadership 

  • Prioritizing focus areas and key audiences

  • Manifesting a fresh strategic narrative 

  • Crafting a content plan and shaping early experiments

  • Setting up sustainable, repeatable programs

  • Choosing success metrics and OKRs

  • Connecting you with talent

 

 

Leadership coaching

Leading change requires juggling multiple challenges, questioning old habits and influencing across stakeholders. I encourage you to ditch outdated views of leadership, tap into your unique strengths, and find an approach that works for you. I can help with:

  • Shifting your focus to have the highest impact

  • Crafting your vision for the future

  • Navigating ambiguity and change

  • Working through conflict and tensions

  • Building a team and shaping culture

  • Working toward greater diversity, equity, inclusion and belonging

  • Storytelling to inspire

  • Connecting to purpose

  • Expanding you confidence

3 Ways to Engage

1) Advisory and Coaching — We’ll schedule recurring sessions where you’ll get my input on tackling an ongoing series of challenges.

2) Workshops and Speaking —  I’ll shape a keynote presentation or interactive session that meets the needs of your audience. 

3) Strategic Project — We’ll craft a plan to tackle a specific challenge of yours together. 

Pricing is specific to each engagement and your individual needs. Get in touch to discuss.

 

 What people say about Suz

Suz is a beautiful balance of coach + advisor. As a coach, she asks great questions, synthesizes your answers and is incredibly encouraging. But then, as an advisor, she has answers you need on everything from design to pricing, marketing, business model, and staffing. Plus she leveraged her powerful network to help us get things done. She enabled us move forward faster and more confidently, saving us time we would have spent spinning, wondering and making far too many mistakes. Plus she’s fun, personable and warm. It was a true pleasure to work with her. 

- Karina Mangu-Ward, CEO August

Any challenge we faced, in communication, design, or organizational growth strategy, Suz would help form practical questions and quickly problem solve. She not only helped us with better value propositions, but also to think from different perspectives. Suz rooted us in reality, took us to the core of human centricity and at the same time, helped us land creative solutions.

- Sowmya Lakshminarayanan, Founder Lead by Design

Suzanne delivered a provocative key note presentation and ran an influential workshop at Diseña Forum. She awakened great interest and dialogue not only between attendees, but also in the regional media and social networks. Her statement “Leaders should be more influenced by a designers’ mentality that is more inspiring, creative and people centered” was mentioned regularly often after her presentation.

- Juan Manuel Ubiergo Castillo, Director at Center for Industrial Design Promotion in Aragón, Spain

Suz brings deep expertise in business strategy, ethnographic research, education design, and so much more—which she shares as an empathic coach and a strategic collaborator. Working with Suz is a true joy.

- Sally Madsen, VP of Design Strategy at Fidelity Investments